What do I do when my Brother printer says paper jam but there is none?
Unplug your Brother machine from the AC power outlet (electrical socket). If the paper support flap is open, close it, and then close the paper support. Pull the paper tray (1) completely out of the machine. Pull the two green levers inside the machine to release the jammed paper.
Why does my Brother printer keep printing paper jam?
If you have not installed a drum unit or have installed the drum unit improperly, then this may cause a paper jam in your Brother machine. Close the front cover. Make sure that the Error LED is off and then, the Ready LED lights. If the machine does not start printing automatically, press the Go button.
How do you unblock a paper jam on a Brother printer?
Follow these steps:
- Unplug your Brother machine from the AC power outlet (electrical socket).
- Pull the paper tray (1) completely out of your Brother machine.
- Pull out the jammed paper (1).
- Lift the Jam Clear flap, and remove the jammed paper.
- Put the paper tray firmly back in your Brother machine.
Why does my Brother MFC printer keep jamming?
You may be putting too much paper into the paper tray. It should never be overfilled as it can often cause a jam. If you only put the amount of paper you’re going to use for one printing task, you’re less likely to suffer a jam. Also, make sure the paper fits the tray and that it’s inserted correctly.
How do you clear a paper jam status?
Solution one: Clear the paper jam
- Step one: Remove any loose paper. Remove any loose sheets of paper from the input tray and the output tray.
- Step two: Clear the paper jam from the rear of the product.
- Step three: Open the cartridge access door, and then clear the jam.
- Step four: Print a printer status report.
How do you fix a continuous paper jam?
Jam session
- Make sure your device’s paper is correctly loaded into the slot or tray.
- When you reload your input tray, pay attention to the tray’s needs.
- If your device has a paper tray, do not overload it.
- Use only one kind of paper at a time in your input tray.
- Fan the stack of paper that you’re about to load.
Why does my printer say paper jam when there isn’t one?
The guides in the paper tray are there to make sure the stack of paper is exactly where the printer was designed to grab from. If the paper is even slightly askew, the rollers will pick it up a little crooked, and — guess what — the crooked sheet will immediately get jammed.
How do you refresh a printer paper jam?
How to Fix a Paper Jam in a Printer
- Turn off and unplug the printer.
- Remove all printer paper from the tray and then reload it.
- Open the rear access door or duplexer (or any other doors that give you access to the paper’s path through the printer)
- Close the doors and plug in the printer.
Why does my printer say paper jam when there is no paper jam?
If the paper is even slightly askew, the rollers will pick it up a little crooked, and — guess what — the crooked sheet will immediately get jammed. So even though there’s no paper stuck when you start printing, the loose paper guides are ensuring that a sheet gets jammed whenever the printer starts doing its thing.
How do you get rid of a paper jam message?
How do I clear the message “PAPER JAM” or “PRINTER JAM” from the display?
- Reset the machine by lifting the scanner cover from the front of the machine and then closing it.
- Remove the Jam Clear Cover (1).
Why does my printer say its jammed but it’s not?
Sometimes a paper jam error persists even though there is no jammed paper (false paper jam). Reset the printer, which might clear a false paper jam error, and then try to print again. With the printer turned on, disconnect the power cord from the printer. Unplug the power cord from the power source.
How do I reset my printer after paper jam?
With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet. Remove USB cable, if present. Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
Why does my printer keep saying paper jam when there is no paper?
But for this specific issue, where the printer is reporting a paper jam even though no paper seems to be jammed, I’ve found that 90% of the time there’s one thing to blame: the guides on the paper tray. Any time your printer halts because of a paper jam, check the tray that holds the paper.
How do you get rid of paper jam status?
Cause and Solution
- Slowly pull the paper out, either from the Rear Tray or from the Paper Output Slot, whichever is easier.
- Open the Rear Cover.
- Pull the paper out slowly.
- Close the Rear Cover.
- Reload the paper, and press the RESUME/CANCEL button on the printer.